Privacy Policy
Last updated: 9 June 2025
Welcome to Tile. This Privacy Policy explains how Apptile Inc (“Tile,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our mobile-app design and development platform at https://tile.dev (the “Platform”). By creating an account, subscribing, or otherwise interacting with the Platform, you acknowledge the practices set out below.
Last updated: 9 June 2025
Welcome to Tile. This Privacy Policy explains how Apptile Inc (“Tile,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our mobile-app design and development platform at https://tile.dev (the “Platform”). By creating an account, subscribing, or otherwise interacting with the Platform, you acknowledge the practices set out below.
1 Information We Collect
1.1 Account & Subscription Data
Registration details – name, work e-mail address, organization, and hashed password.
Billing details – payment method (e.g., card token), billing address, tax ID (where applicable), and transaction history.
1.2 Usage & Technical Data
Service-usage logs – pages visited, feature clicks, session length, API calls, and error reports.
Device & network data – IP address, browser and OS version, device identifiers, locale, and time-zone settings.
1.3 Customer Data (CMS)
If you use Tile’s optional CMS to power your apps, you may upload or generate text, images, video, configuration files, or end-user submissions (“Customer Data”). You remain the sole owner and controller of this data; we process it only to provide, secure, and improve the CMS features you enable.
1.4 Cookies & Similar Technologies
We and selected service providers deploy first- and third-party cookies or SDKs to:
1 Information We Collect
1.1 Account & Subscription Data
Registration details – name, work e-mail address, organization, and hashed password.
Billing details – payment method (e.g., card token), billing address, tax ID (where applicable), and transaction history.
1.2 Usage & Technical Data
Service-usage logs – pages visited, feature clicks, session length, API calls, and error reports.
Device & network data – IP address, browser and OS version, device identifiers, locale, and time-zone settings.
1.3 Customer Data (CMS)
If you use Tile’s optional CMS to power your apps, you may upload or generate text, images, video, configuration files, or end-user submissions (“Customer Data”). You remain the sole owner and controller of this data; we process it only to provide, secure, and improve the CMS features you enable.
1.4 Cookies & Similar Technologies
We and selected service providers deploy first- and third-party cookies or SDKs to:
Category
Category
Strictly necessary
Performance
Functional
Analytics/marketing*
Strictly necessary
Performance
Functional
Analytics/marketing*
Purpose
Purpose
Authenticate sessions, prevent fraud
Authenticate sessions, prevent fraud
Measure feature adoption, diagnose latency
Measure feature adoption, diagnose latency
Remember preferences (e.g., language)
Remember preferences (e.g., language)
Understand traffic trends, product usage (opt-in)
Understand traffic trends, product usage (opt-in)
Examples
Examples
Session-ID token
Page-view counters
Locale cookie
Aggregated analytics
Session-ID token
Page-view counters
Locale cookie
Aggregated analytics
2. How we use it
Provide & maintain the Platform – authenticate users, deliver features, store projects, and supply support.
Product improvement – aggregate or anonymize usage metrics to enhance performance and prioritize new capabilities.
Billing & administration – generate invoices, process payments or refunds, and manage subscription changes.
Security & fraud prevention – detect suspicious activity, enforce our Terms of Service, and comply with legal obligations.
Transactional communications – send receipts, critical updates, service announcements, and other non-marketing notices.
3. Data Sharing & Processing
3.1 Service Providers
We engage carefully selected vendors—including AWS for hosting, Stripe for payments, and application-analytics platforms—to process data on our behalf. Each vendor is contractually bound to confidentiality and must implement industry-standard security controls.
3.2 Legal Disclosures
We may disclose information when required by applicable law, valid legal process, or to protect the rights, safety, and property of Tile, our customers, or others.
3.3 Business Transfers
If Tile is involved in a merger, acquisition, or asset sale, the information we hold may be transferred to the acquiring entity. We will provide notice of any material change in ownership or data-handling practices.
4. Security Measures
We follow industry best practices to protect Personal Information and Customer Data:
Encryption – Data in transit and at rest.
Access controls – role-based permissions, multi-factor authentication for privileged accounts, and least-privilege policies.
Vulnerability management – quarterly vulnerability scans, annual third-party penetration testing, and prompt patching of critical findings.
Incident response – documented plan with a target notification window of 72 hours after confirming a breach; post-incident root-cause analysis and corrective actions.
5. Children's Policy
The Platform is not directed to individuals under 16. We do not knowingly collect data from minors. If we learn such information has been provided, we will delete it promptly.
6. International Data Transfers
All Personal Information and Customer Data are stored in Amazon Web Services (AWS) data centers located in the United States. When data is transferred from other jurisdictions to these facilities, we rely on standard contractual clauses or equivalent safeguards and use encryption, strict access controls, and audit logging to protect it.
7. Changes to This Policy
We may revise this Policy to reflect legal, technical, or business developments. Material changes will be communicated via e-mail and/or an in-app banner before taking effect. Continued use of the Platform after an update signifies acceptance of the revised Policy.
Contact Us
Tile Privacy Team
Apptile Inc
E-mail: admin@tile.dev
For any privacy-related queries, please include relevant account details so we can assist you promptly.
2. How we use it
Provide & maintain the Platform – authenticate users, deliver features, store projects, and supply support.
Product improvement – aggregate or anonymize usage metrics to enhance performance and prioritize new capabilities.
Billing & administration – generate invoices, process payments or refunds, and manage subscription changes.
Security & fraud prevention – detect suspicious activity, enforce our Terms of Service, and comply with legal obligations.
Transactional communications – send receipts, critical updates, service announcements, and other non-marketing notices.
3. Data Sharing & Processing
3.1 Service Providers
We engage carefully selected vendors—including AWS for hosting, Stripe for payments, and application-analytics platforms—to process data on our behalf. Each vendor is contractually bound to confidentiality and must implement industry-standard security controls.
3.2 Legal Disclosures
We may disclose information when required by applicable law, valid legal process, or to protect the rights, safety, and property of Tile, our customers, or others.
3.3 Business Transfers
If Tile is involved in a merger, acquisition, or asset sale, the information we hold may be transferred to the acquiring entity. We will provide notice of any material change in ownership or data-handling practices
4. Security Measures
We follow industry best practices to protect Personal Information and Customer Data:
Encryption – Data in transit and at rest.
Access controls – role-based permissions, multi-factor authentication for privileged accounts, and least-privilege policies.
Vulnerability management – quarterly vulnerability scans, annual third-party penetration testing, and prompt patching of critical findings.
Incident response – documented plan with a target notification window of 72 hours after confirming a breach; post-incident root-cause analysis and corrective actions
5. Children's Policy
The Platform is not directed to individuals under 16. We do not knowingly collect data from minors. If we learn such information has been provided, we will delete it promptly.
6. International Data Transfers
All Personal Information and Customer Data are stored in Amazon Web Services (AWS) data centers located in the United States. When data is transferred from other jurisdictions to these facilities, we rely on standard contractual clauses or equivalent safeguards and use encryption, strict access controls, and audit logging to protect it.
7. International Data Transfers
We may revise this Policy to reflect legal, technical, or business developments. Material changes will be communicated via e-mail and/or an in-app banner before taking effect. Continued use of the Platform after an update signifies acceptance of the revised Policy.
Contact Us
Apptile Inc
E-mail: admin@tile.dev
For any privacy-related queries, please include relevant account details so we can assist you promptly.